What delivery charges can I expect when I place an order on-line?Most orders are shipped UPS® Ground Service and you can expect delivery within 7-10 working days. For specific information on delivery and freight charges, please see our shipping/ delivery section under Customer Service. What is your return policy? At , you can always shop with confidence… your satisfaction is assured. If within 30 days you are not completely satisfied, return the item for an exchange, gift certificate, or full refund, including tax. Sorry, we are unable to refund shipping charges.Do you have a bridal or gift registry No, we do not have a bridal registry at this time.Can you ship items internationally? Currently, we are not able to ship products or catalogs to international addresses.

Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure SSL connection.How can I change my mailing address for your catalog? If you are a registered on-line shopper, your personal information is automatically updated in our system. If you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to P.O. Box 161009, Fort Worth, Texas, 76161-9967. How can I request a copy of your Annual Report? You can request a copy of the Annual Report in one of two ways. Go to the Investor Relations section of the web site and send an e-mail directly to Investor Relations or contact Investor Relations by phone or by fax a We want to assure you that we are using SSL technology so that no one but you can access your private information.

And because unassembled furniture took up so little space, the company didn''t need a lot of extra storage room. ''s ready-to-assemble furniture also provided immediate gratification: customers could walk out with what they wanted rather than wait weeks for delivery. In April 1980, he opened his first store with 35 styles of furniture. The pieces of the puzzle were all coming together. Sales in Canada were strong and soon needed more capital for inventory and expansion. At the same time, in the United States, Mr. Harper was negotiating and ultimately sold his mail-order business to Tandy Brands, Inc., a holding company in Fort Worth, Texas. Tandy Brands coincidentally also felt the ready-to-assemble furniture concept was a potential retail store homerun and opened its first two stores in 1980 followed by a handful of additional stores to test various markets. Realizing the huge potential of the concept, Tandy Brands wanted to own the concept for all of North America and, in 1981, bought the Canadian rights from with continuing to manage the Canadian operation.recipe for success was convenience, value and fashion.